Due to the custom nature of photography, all sales are final. No returns or exchanges on any product, physical or digital. 

Digital Images:

• A print release is included with all digital image purchases. Use this release if you are asked if you have permission to print your files.
• You are responsible for backing up your digital image purchase after delivery, prior to gallery being archived. Additional downloads for lost, deleted, or un-downloaded images will not be provided.
• Please download your images prior to your gallery being archived! I cannot guarantee access after the archive date.

Damaged Prints:

• While all products are printed through a professional lab, if you do happen to receive damaged product when shipping to your home, please contact me within 7 business days of delivery and I will contact the lab on your behalf.
• I cannot guarantee replacement for damaged or missing items when choosing "deliver to establishment" (aka dropped off at your child's school/daycare). I will check all orders when received from the lab, and will only deliver undamaged product to your school/daycare. If your prints are damaged or missing after being dropped off, I will need to charge a replacement fee to reprint your order (50% of original price).

By providing your mobile number, you agree to receive marketing SMS notifications from Liz Putnam regarding opportunities to purchase photos, receive possible shipping deals, or claim special discounts. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out or HELP for help.

For questions about these terms and conditions, or issues with your order, you can contact me at:

Liz Putnam Photography

schools@lizputnam.com